DESCRIPTION
Join our Conflict Resolution course today and gain the skills to manage and resolve conflicts effectively. Our seven-step process can be modified to resolve disputes of any size, and you'll learn solution-building techniques to find common ground. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. By understanding the six phases of the conflict resolution process and the five main styles of conflict resolution, you'll be able to adapt the process for all types of conflicts and break out parts of the process to prevent conflict. Don't let unresolved conflict lead to lost production, absences, attrition, or even lawsuits. Join our course and learn to use basic communication tools, such as the agreement frame and open questions, and basic anger and stress management techniques. Enroll now to enhance your professional growth and learn to manage conflict effectively. Don't miss out on this opportunity to excel in your career! Course Objectives: 1. Understand what conflict and conflict resolution mean 2. Understand all six phases of the conflict resolution process 3. Understand the five main styles of conflict resolution 4. Be able to adapt the process for all types of conflicts 5. Be able to break out parts of the process and use those tools to prevent conflict 6. Be able to use basic communication tools, such as the agreement frame and open questions 7Be able to use basic anger and stress management techniques
You can also join this program via the mobile app. Go to the app